Using Values to Resolve Conflict

by | Blog

Values are neither right nor wrong; they are simply things we believe in strongly. Values can include things like freedom, power, exploration, determination, loyalty, creativity, stability, wealth or acceptance. We often unknowingly step on other people’s values (co-workers, our boss, friends and family members). Although we have no ill intent, their feelings often get hurt. These conflicts tend to surface during times of stress.

What can you do to resolve these conflicts?

1. Acknowledge that the other person is different from you. You can clearly name the values that you have and work to identify those of the other person or team.

2. Write them down if needed and then think about their approach. What is their intent? Is that really the truth? If you assume someone does not have good intentions you will react to everything they do in a way that is suspicious, distrustful and even angry.

3. Before interacting with that person or group, say to yourself, “We both have good intentions” meaning both parties are human and do not want conflict. You are different and that isn’t necessarily bad, it’s just different.

When you understand the differences you can control your emotions around them and approach the other person from a different perspective.

About Sojourn

Sojourn Partners is a results-driven executive leadership coaching firm that empowers the professional workforce to think differently in order to realize the full return on investment in themselves and their companies. Professional leadership thinking and intervention, based on years of research and experience, place Sojourn Partners at the forefront in executive leadership coaching, organizational development, strategic planning and culture and climate change.

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